Services

 

Mystery Shopping and Customized Evaluations

Departmental & School Assessments – What percentage of your parents/families feel welcomed at your schools? Mystery shopping can sound a little scary.  However, parents and staff are constantly evaluating your schools and district office/departments, which is why 3D-ED offer an impartial review of your current practices. Our school district experts provide critical insight as seen through the eyes of the customer. If you are striving to improve your reputation, increase or retain enrollment, strengthen community and employee relationships or simply be viewed as the school district of choice – having a strong customer service program is key to your success! 3D-ED will help you quickly identify areas of success, uncover where improvements are needed and provide a baseline for standards of excellence.

University & College Assessments – Recruiting new students and having an outstanding reputation are critical to your growth and success. As future students explore your programs and campus offerings they will also be evaluating how they feel about their over-all experience with your organization and the enrollment process. Did they feel welcomed, well-informed and receive appropriate guidance? 3D-ED offers an impartial review of your current practices. Our education experts provide critical insight as seen through the eyes of the customer. If you are striving to improve your reputation, increase enrollment, strengthen community and employee relationships or simply be viewed as the college of choice – having a strong customer service program is key to your success! 3D-ED will help you quickly identify areas of success, uncover where improvements are needed and provide a baseline for standards of excellence